Standard Operating Procedures and Training

In order to run an efficient, profitable restaurant company you must develop a culture  committed to an uncompromising standard operating procedure and dedicated to delivering the highest level of guest service.

Attracting and recruiting talented leaders to run your restaurant company is the first step. But it doesn’t end there.  In the restaurant and hospitality industry consistency is king. Without proper processes and procedures it is impossible to reach your profitability goals and position your company for growth.  Successful, winning restaurant group are constantly reviewing their standard operating procedure to streamline their operations and drive money to the bottom line.

We do our research and can drill down to every functional area within your organization.   We will work with you to identify key performance indicators specific to your restaurant brand.   Our principle based management approach focuses on building a high performance company culture of productivity through transparency and personal accountability.


  • Identify and Measure Key Performance Indicators
  • Performance Measurement & Reporting
  • Data Aggregation & Analysis
  • Labor Modeling
  • Systems Review
  • Taliored Employee Engagement Programming
  • Technology Assessment
  • Time & Motion Studies
  • Process Optimization
  • Procedure Automation
  • Kitchen Display Systems
  • Timing Expectations
  • Steps of Guest Service
  • Utility Management
  • Asset Management
  • Vendor Management
  • Hazard Analysis and Critical Control Points Compliance
  • Operations Excellence Reviews
  • Purchasing & Supply Chain
  • Variance to Theoretical Food Cost Analysis
  • Instructional Design
  • Guest Experience Studies
  • Cloud Based Learning Solutions
  • Restaurant Training Manuals
  • Multi Unit Management Systems
  • Guest Loyalty Programs
  • Operations Manuals & Checklists